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RETURN POLICY

We take pride in delivering high-quality custom apparel.  To protect the integrity of our products and ensure fairness to all customers, please review the following return guidelines:

 

🚫 NON-RETURNABLE ITEMS

The following items cannot be returned:

  • Any garment customized with artwork, printing, or embroidery

  • Items that have been worn, washed, stained, or altered

  • Products not returned in new, unused condition

Customized items are made specifically for you and cannot be resold.

 

✔ RETURNABLE ITEMS (BLANK APPAREL ONLY)

Blank, non-customized apparel may be returned within 14 days of delivery if:

  • The item is unused, unworn, and unwashed

  • All tags and original packaging are still attached

A restocking fee applies:

  • $35, or

  • 15% of the original sale price,
    whichever is lower.

 

📦 HOW TO START A RETURN

To begin a return request, email:

📧 MMSquare357@gmail.com
Include your full name, order number, and the reason for the return.

 

💳 REFUNDS

Once the return is received and inspected:

  • Approved returns are refunded to the original form of payment

  • Shipping costs are non-refundable

  • Refunds typically post within 3–5 business days, depending on your bank

 

📌 IMPORTANT NOTES

  • Returns without prior approval will not be accepted.

  • Customer is responsible for return shipping costs unless the item arrived damaged or defective.

  • We reserve the right to refuse returns that do not meet the above criteria.

© 2025 by MMSquare, LLC.

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